AC or cold room stopped working? AC repair in Dubai and Abu Dhabi
An air conditioner, a fan coil, a dehumidifier or a cold room that has stopped or no longer holds temperature. Send a photo and we will start from there.
What we measure here: temperature °C, air speed at the outlet m/s
Where we look first
- The label on the unit: send a photo
- Any error code on the display
- A short video of the unit
To speed things up, send us
- A photo or short video of the problem
- A photo of the label on the unit
- When it started and what has changed
Start with a message
Send a photo of the label on the unit, a short video, and any error code on the display. With a cold room, tell us the temperature it shows now and what is inside. Often that is enough to bring the right part on the first visit, or to tell you what you can check yourself in five minutes before anyone comes.
If there is food in a failing cold room
Keep the door closed and open it only to move stock. Note the time and the temperature, and measure the food itself with a probe if you have one: the display shows the air. Tell us straight away. If you have another working cold room nearby, move the most sensitive stock there first, while it is still cold: chilled goods to a chiller, frozen goods to a freezer. Do not refreeze anything that has started to thaw.
Whether the food can still be sold is a food safety decision that a repair does not settle, and your record may be needed for it. For an extended power outage, the Dubai Municipality Food Code recommends discarding high-risk and perishable food that has been above 5 °C for more than 2 hours, and discarding or immediately using frozen food that shows signs of thawing.
What we do
We find the fault with measurements rather than by replacing parts until it works. We tell you what failed, why, and what the repair will cost before we start. After the repair we take readings again and leave them with you.
What may be part of the fix here
Only if the readings call for it. Often nothing new is needed.
Repair or replace?
Many units are worth repairing. When one is not, because of its age, parts or repeated failures, we will lay out both options with their costs and you choose. If you do decide to replace it, equipment can be supplied through our trading company.
What this will not fix
A repair will not bring back stock that has already spoiled, and it will not make an undersized unit cope. If that is the real cause, we will show you the readings.
After the repair
If breakdowns keep coming back, the cause is usually dirt and neglect. A maintenance contract is there to catch that before the next breakdown.
How we solve it
The same four steps, for a one-bedroom apartment or a warehouse.
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MeasureBefore
You get: the readings.
-
Find the cause
You get: an itemised estimate. You decide.
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Fix it
First clean, adjust, repair. New equipment last.
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Measure againAfter
You keep: the sheet, before and after.
You see the result in numbers
Before the work and after it we take the same readings in the same places, and note the time and the weather outside. You keep the sheet, so you can see what changed without taking anyone’s word for it.
| Before | After | |
|---|---|---|
| Date and time | ||
| Outdoors at the time°C, % | ||
| Relative humidity% | ||
| Temperature°C | ||
| Air speed at the outletm/s | ||
| NoisedB(A) |
Sample layout. Your readings are filled in on site.
Tell us what is wrong
Leave your number and a few words about the problem. We will call back the same working day and arrange a visit to take measurements.
- You leave your number
- We call back the same working day
- We measure, then you decide
- In Dubai the first visit with measurements is free.
- We measure before we propose anything.
- If cleaning or a repair solves it, that is what the estimate will say.
- You keep the sheet with the readings before and after.
Office 501-3001, Rigga Business Centre, Al Murqabat, Dubai. Equipment is sold under Dubai trade licence No. 1587140.