IBG +971 55 908 7040 Describe the problem

AC leaking water or noisy in Dubai? Do not wait

A drip from the ceiling, a stain that grows, a rattle or a hum that was not there before. Water above a ceiling gets expensive quickly, so it is worth a look early.

What we measure here: noise dB(A)

Where we look first

  1. Condensate drain clogged
  2. Drain line without enough fall
  3. Cracked drain pan
  4. Pipes or ducts sweating

To speed things up, send us

  • A photo or short video of the problem
  • A photo of the label on the unit
  • When it started and what has changed
Describe the problem

If water is coming through

Switch the unit off, put something under the drip and move anything that can be damaged. A blocked drain keeps overflowing as long as the unit runs. Then send us a photo.

Why it leaks

  • a condensate drain clogged with dust and slime, the most common reason
  • a drain line laid without enough fall
  • a cracked drain pan
  • pipes or ducts sweating because their insulation has failed
  • a unit that has iced up and melts when it stops

Why it is noisy

Sound usually tells us where to look, so a short video helps. A rattle can be a loose panel or duct; a hum or vibration can come from worn fan bearings or mounts; a whistle is usually air being forced through a blocked filter or a grille that is too small; and a gurgle is often water in a drain with no proper trap.

What we do

We find the source, repair it and test the drain with water before we close the ceiling. We take photos above the ceiling, so you can see what was done without having to climb up there.

What this will not fix

Damage to the ceiling and paint needs its own repair after the leak is stopped. In a rented home, tell your landlord early: who pays usually depends on your contract and on when it was reported.

What may be part of the fix here

Usually no new equipment at all.

How we solve it

The same four steps, for a one-bedroom apartment or a warehouse.

  1. MeasureBefore

    You get: the readings.

  2. Find the cause

    You get: an itemised estimate. You decide.

  3. Fix it

    First clean, adjust, repair. New equipment last.

  4. Measure againAfter

    You keep: the sheet, before and after.

You see the result in numbers

Before the work and after it we take the same readings in the same places, and note the time and the weather outside. You keep the sheet, so you can see what changed without taking anyone’s word for it.

Measurement sheet
BeforeAfter
Date and time
Outdoors at the time°C, %
Relative humidity%
Temperature°C
Air speed at the outletm/s
NoisedB(A)

Sample layout. Your readings are filled in on site.

Tell us what is wrong

Leave your number and a few words about the problem. We will call back the same working day and arrange a visit to take measurements.

Email (optional)
  1. You leave your number
  2. We call back the same working day
  3. We measure, then you decide
  • In Dubai the first visit with measurements is free.
  • We measure before we propose anything.
  • If cleaning or a repair solves it, that is what the estimate will say.
  • You keep the sheet with the readings before and after.

Office 501-3001, Rigga Business Centre, Al Murqabat, Dubai. Equipment is sold under Dubai trade licence No. 1587140.