IBG +971 55 908 7040 Describe the problem

Temperature, humidity and cold storage. Dubai and Abu Dhabi

Too hot, too damp, or spoiling? We solve it.

We measure first, find the cause and fix it. Then we measure again, so you can see it worked.

Too damp

A musty smell, condensation, black spots at the vents, damp in a flat left closed.

What may be needed: Portable dehumidifiers, Ducts and diffusers, Ducted ceiling dehumidifiers

Spoiling

Stock goes off in the warehouse, and food has to be kept cold.

What may be needed: Cold rooms and freezer rooms, Refrigeration units, Temperature and humidity sensors, Air curtains

Your equipment

Repairs, regular service, ducts.

We sell the solution, not the equipment

Nobody wakes up wanting a dehumidifier. They want the smell gone, the stock safe and the room cool enough to work in.

So we start with the problem and we measure it. We propose a new unit only when the readings and the state of the existing equipment show it is the sensible answer.

A home finished by IBG: our part was the finishing. The slot in the ceiling is the air conditioning.

In the order we try them

  1. Clean

    Filters, coils, drain pans, outdoor units.

  2. Adjust

    Settings, airflow, where the thermostat sits.

  3. Repair

    A drain, a duct joint, failed insulation, a worn part.

  4. New equipment

    Only when the readings show that nothing else will do the job.

How we solve it

Before the work and after it we take the same readings in the same places, and note the time and the weather outside. You keep the sheet, so you can see what changed without taking anyone’s word for it.

  1. MeasureBefore

    Temperature, humidity and airflow, in the places where the problem shows.

    You get: the readings.

  2. Find the cause

    We explain in plain words what is causing it and show you the readings.

    You get: an itemised estimate. You decide.

  3. Fix it

    Cleaning, repair, adjustment or new equipment: whatever the readings call for.

    First clean, adjust, repair. New equipment last.

  4. Measure againAfter

    The same readings in the same places, with the time and the weather outside noted. That is how you can tell whether it worked.

    You keep: the sheet, before and after.

Measurement sheet

Measurement sheet
BeforeAfter
Date and time
Outdoors at the time°C, %
Relative humidity%
Temperature°C
Air speed at the outletm/s
NoisedB(A)

Sample layout. Your readings are filled in on site.

What we will not do

  • Sell a new unit you do not need

    If cleaning, a repair or a change of settings solves it, that is what the estimate will say.

  • Promise a percentage in advance

    Nobody can tell you how far a bill will fall before looking at the system. We measure first.

  • Make medical claims

    We deal with air, humidity and mould at the source. For health questions, see a doctor.

Will I have to buy a new unit?

Only if the readings show that nothing else will do the job. If cleaning, a repair or a change of settings solves it, that is what the estimate will say. When new equipment really is needed, it is supplied through our trading company.

Do you work with businesses or only homes?

Both. A warehouse losing stock and an apartment with a damp bedroom have more in common than you might think: temperature, humidity and how the air moves.

How much does it cost?

It depends on the cause, so we do not publish a price list that would mean nothing. After the measurements you get an itemised estimate, and you decide. Send a photo on WhatsApp first and we can often tell you what kind of job it is.

Do you charge for the first visit?

In Dubai the first visit with measurements is free. For Abu Dhabi and the other emirates we agree it on the phone before we come. You get the readings and an itemised estimate, and you decide.

How quickly can you come?

We call back the same working day and agree a time for the visit; if you write after hours, we call the next working morning. If stock or food is at risk, say so when you call: those calls go first.

Is there a warranty?

Yes. Repairs carry a three-month warranty and installation twelve months. New equipment comes with the supplier’s warranty, and its term is written in the estimate.

Will my electricity bill go down?

If the system is wasting energy, it can; on district cooling, any saving usually shows in the cooling charge rather than the electricity bill. But nobody can honestly name a percentage before seeing it, so we do not. You will have the readings before and after, and your next bills will show the rest.

Which areas do you cover?

Dubai and Abu Dhabi. If you are elsewhere in the UAE, ask us anyway.

My AC was installed by someone else. Is that a problem?

No. We work with equipment whoever installed it, and we will tell you if something was done wrong.

Tell us what is wrong

Leave your number and a few words about the problem. We will call back the same working day and arrange a visit to take measurements.

Email (optional)
  1. You leave your number
  2. We call back the same working day
  3. We measure, then you decide
  • In Dubai the first visit with measurements is free.
  • We measure before we propose anything.
  • If cleaning or a repair solves it, that is what the estimate will say.
  • You keep the sheet with the readings before and after.

Office 501-3001, Rigga Business Centre, Al Murqabat, Dubai. Equipment is sold under Dubai trade licence No. 1587140.